Crowne Plaza Valley Forge - Guest Comments

October 25th, 2006

Hi! All went very well!! We have been involved in many, many events, but this one was probably the smoothest of them all. The front desk staff was great, the food and beverage staff were excellent and the meals were surprisingly good. The kitchen staff did a great job of preparation and keeping it hot until served. This will be in letter form in a week or so. Pat yourself on the back and tell your GM to give you a raise. Thank you!!

To:

Mr. Bob McGowan, General Manager
Crowne Plaza Valley Forge
260 Mall Boulevard
King of Prussia, PA 19406

Mr. McGowan:

I just wanted to send you an email saying how much I enjoyed my stay in your hotel. It was, beyond a doubt, the best say in any hotel I’ve been in.

Everything from the smiling faces of the staff to the smallest details in my room were very much noticed and appreciated. And I have to admit, I was a bit hesitant at first about staying in your hotel, being located directly in the largest mall in America (as well as being a convention center). However, once I got into my room, I quickly discovered one of the greatest features of your hotel: It’s absolutely quiet. I slept like a rock… something I have never done in a hotel.

I told my coworkers about the Crowne Plaza, and they informed me that others have said the same things I have. I just wanted you to know that I will always ask to stay in the Crowne Plaza whenever I’m traveling to Berwyn.

Thanks again to everyone who made my stay a great experience.

Sincerely,
Systems Administrator/Developer of Local Crowne Plaza Guest