Hi! All went very well!!
We have been involved in
many, many events, but
this one was probably
the smoothest of them
all. The front desk
staff was great, the
food and beverage staff
were excellent and the
meals were surprisingly
good. The kitchen staff
did a great job of
preparation and keeping
it hot until served.
This will be in letter
form in a week or so.
Pat yourself on the back
and tell your GM to give
you a raise. Thank you!!
To:
Mr. Bob McGowan, General
Manager
Crowne Plaza Valley
Forge
260 Mall Boulevard
King of Prussia, PA
19406
Mr. McGowan:
I just wanted to send
you an email saying how
much I enjoyed my stay
in your hotel. It was,
beyond a doubt, the best
say in any hotel I’ve
been in.
Everything from the
smiling faces of the
staff to the smallest
details in my room were
very much noticed and
appreciated. And I have
to admit, I was a bit
hesitant at first about
staying in your hotel,
being located directly
in the largest mall in
America (as well as
being a convention
center). However, once
I got into my room, I
quickly discovered one
of the greatest features
of your hotel: It’s
absolutely quiet. I
slept like a rock…
something I have
never done in
a hotel.
I told my coworkers
about the Crowne Plaza,
and they informed me
that others have said
the same things I have.
I just wanted you to
know that I will
always ask to
stay in the Crowne Plaza
whenever I’m traveling
to Berwyn.
Thanks again to everyone
who made my stay a great
experience.
Sincerely,
Systems
Administrator/Developer
of Local Crowne Plaza
Guest